Account

How do I create an account on Audioslug

It’s really simple. When you purchase a sample or file from Audioslug you have the option to create an account before purchasing the item. You can also create an account here.

What happens after I complete my order

You will receive an instant email containing your invoice and a link to download your items. Please check your spam and junk folder if you do not receive the email.  You can always log in to your account and re-download your purchased items at any time.


Payment

What are my payment options?

Payments are accepted by Credit or Debit Card (Visa, MasterCard, American Express) via PayPal. We are using Secure Socket Layer (SSL) technology with high-security 128-bit encryption. At no time is your credit card information compromised nor is it stored on our servers.

What will I see on my bank statement?

The name you will see on your bank statement will be Vivid Visuals Limited.


Licensing

Can I use audio samples in more than one project?

Yes. Purchasing a license gives you the rights to use the audio sample in as many projects as you like. Our products are license free or royalty-free. You buy the license to use our products when you buy that specific product.

What you can’t do with the samples?

The only thing you are not able to make with our products is a sample library like the ones we sell. You can’t resell, loan, or rent any of the Audioslug products you have purchased.


Returns Policy

For products purchased from Audioslug, you cannot return a product for a refund, but you can exchange a product, within one week of your receipt of the product. To request an exchange, please send us an email with your order number in the subject line and the sample you wish to replace it with.

Sample Bundles

Special pricing policy is applied to bundled products (they are often priced below the regular list price) we do not refund any bundled products. Please make sure you do not buy any duplicates.